From the Kitchen Drain to the Sewer Main!

I wanted to write a quick email to tell you (and whomever else needs to see it) how happy I am with the job you all completed at Horn Lake (First Watch) in Des Peres.

From day one, everyone that I dealt with was kind to me in spite of my lack of knowledge on grease traps and plumbing processes in general. Not only were they kind to me but I was also very impressed with everyone's work ethic.

The crew last night was amazing especially considering the fact that I felt the need to hang out and watch for hours, mostly in anticipation of seeing what the heck was in that trap once it was opened.

I was extremely impressed by their commitment not only to [our firm] but also to get this job done correctly.

I have already mentioned this to a few friends in the industry and will continue to do so. Thank you for the (fingers crossed) good night’s rest tonight but also for the "call-free" weekends I'm going to get back!

A million thanks to you all, great job!

I would like to take this opportunity to say what a pleasure it was working with Joe and Josh at cleaning the drain lines and septic tanks. Joe is a real professional and very knowledgeable in his work and advice. Needless to say, he's a real asset to your company.

Thank you for the wonderful service! You will be highly recommended.

Jim and I wanted to thank you for the nice work you and your guys did at our house. Many times, we've had people at the house to do work, and they make the project seem bigger and more complex, asking us a million questions. Your team saw the problem, proposed the solution, and did it, coordinating with other contractors on site. We will definitely recommend your company!

Aside from the fact that you always do a good job with anything that we need, you always send the nicest people. Thank you again.

Your service technician did a great job last night on the emergency call at the mall in Maryland Heights. Thanks to him, we found that we need the grease trap and piping needs replacing all the way from the triple sinks to the trap.

I just wanted to thank you for your professionalism and attention to our cleanup problem. This happy ending will be told often, as I refer to your company.

Tim is an excellent worker, and he deserves a raise. He was very courteous, knowledgeable and professional on the job. We are very pleased with the work that was done, and will use Drain Surgeons in the future.

My sewer had backed up in my basement and it was such a mess that I had no idea what I was going to do. I called Drain Surgeons and they were at my doorstep the same afternoon. They had the blockage cleared within 30 minutes of arriving, so it didn't cost nearly what I thought it was going to.